COVID-19

COVID-19 Information & Details
hotel

More flexible terms for bookings:

For bookings made between 01 April and 30 September 2020 from our website for stays from 04 May to 31August 2020, you can postpone your stay free of charge until the day before arrival.

New cleaning procedures for your safety:

Due to the current context and for your future safety, we will put in place new cleaning procedures this year.

We are committed to leaving at least 3 hours between each customer. A cleaning team will then come to disinfect the room.

Regular disinfectitization of the reception desk, door cuffs …

Breakfast room service

Respect for barrier gestures on the part of our staff

We will put everything in place for everyone's safety

Questions:

I have a stay during a period of confinement. Should I contact you?

If you have booked a stay and we are confined, no steps are necessary on your part. Your assets are automatically generated computer-generated. However, if you already know when you would like to postpone your stay, please email us to book your new dates.

Can I cancel/get my reservation refunded?

Exceptional measures have been taken by the government to try to maintain economic stability by allowing us to issue an asset. All cancellations due to containment (i.e. arrivals scheduled between 16 March and 30 April) are affected.

You will therefore automatically have a cash of the amount already paid, valid for 18 months from your supposed arrival date.

If, however, after the 18 months of deferral offered, you were unable to book a new stay, we will refund the amount paid.